Trusted Shops
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Can we help?

Helpdesk
Today we can be reached by telephone
Call us between 09:00 and 17:00
0049 32 211 12 2000

various payment options

What payment options does Silvano offer?

Silvano offers a range of payment options:

Credit card payment 

You can also make convenient and secure payments by credit card. We accept MasterCard, Visa and American Express.

Once your delivery leaves our depot, your credit card will be debited with the purchase amount. In case of a return, the amount will be credited to your credit card account.

Your credit card details are encrypted using the SSL-method. This high security standard means that credit card purchases from Silvano are secure.

Cash on delivery 

If you choose the cash on delivery option, you will pay when your waterbed is delivered to you. This means that you will pay the delivery service driver when you take possession of the delivery. Silvano does not charge any extra cash on delivery fees.

Bank transfer 

If you choose to pay by bank transfer, you will receive an order confirmation email containing the full amount payable and our banking details.

Your order will be dispatched as soon as we receive your payment. This could take 2 – 4 days, depending on your bank. Please remember that this could lead to a considerable increase in delivery time.

To make quick delivery possible, please make sure that you mention your order number as a reference when you make the transfer. The goods that you have ordered will be reserved for you (for a maximum of 9 days) until we receive your payment.

Please note: If you do not receive a confirmation email, please check and adjust your spam filter settings.