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Privacy Statement

This is the website of Silvano Waterbeds.

Our full company details are as follows:

Silvano Online
Kerkstraat 3
7091CH, Dinxperlo (NL)
E-Mail: info@silvano-online.com

VAT number: -
Tax number: -

Silvano Online is a trademark of The Bed Company BV

We respect the privacy of all users of our website and we guarantee that the private information that you divulge is handled confidentially. In order to offer you an efficient and personal service, we need to know a few details about you.

Processing of details

We use the details that you divulge when you place an order via the website, if you subscribe to the newsletter or if you contact us via our contact form. These details can include your identity (e.g. name, address, email address, etc.) and details related to your chosen method of payment. We also process so-called “traffic data” associated with visitors to our website. Your IP address is registered and your search behaviour on the website is examined. These details are only used to process your order and to improve the content and level of service offered by our website.

Your details are not sold on

We will not sell on your details to third parties and will only make them available to third parties that are involved in completing your order. Our employees and the third parties that we use are obliged to respect the confidentiality of your details.

Cookies

This website uses cookies. Cookies are snippets of information that your browser saves to your computer. These cookies make it easier for you to use this website. If you prefer, you can disable cookies in your browser when you shop at www.silvanowaterbeds.co.uk . However, disabling cookies can restrict full access to our website and services.

Securing of details

To safeguard the details processed by us, we use extensive security procedures, including the restriction of unauthorised access to these details.

Secure connection

Our website is set up in such a way that no personal details can be revealed.

Email communication

If you would prefer not to receive newsletters from www.silvanowaterbeds.co.uk, you can notify us online that you would no longer like to receive emails. This can be done on the “My Silvano” page (you will have to log in to access this page). You can also unregister by following a link in the emails that you receive. On the “My Silvano” page, you can also view your personal details at all times and make changes if necessary.

Telephonic communication

If you have shared your telephone number with us via this website, we will only contact you by telephone if we need to speak to you about an online order that you have placed.

Questions

If you have any questions about our privacy policy, please contact us by means of the contact form.